Terms & Conditions
A LEGAL DISCLAIMER
Last Updated: June 2025
The QL Social ("Company," "we," or "us") provides digital marketing services, including social media management, content creation, and graphic design. By using our services, you ("Client") agree to the following:
No Guaranteed Results: We do not guarantee specific outcomes (e.g., follower growth, engagement rates). Success depends on market factors beyond our control.
Client Responsibilities: You must provide accurate business information and necessary access (e.g., logins) in a timely manner. You retain ownership of your accounts and are responsible for approving all content before posting.
Intellectual Property: Final designs/content created by us are yours upon full payment. We retain the right to showcase work in our portfolio unless otherwise agreed in writing.
Third-Party Platforms: We are not liable for changes in algorithms, platform outages, or penalties imposed by social networks (e.g., Instagram shadowbanning).
Payment & Cancellation: Late payments incur a 20% fee. Contracts require a 30-day written notice for cancellation.
TERMS & CONDITIONS - THE BASICS
Services: Scope of work (e.g., posts/month, platforms) will be outlined in a separate contract.
Payment: Invoices are due within 1 day. Services pause for overdue payments.
Confidentiality: We protect your data but cannot guarantee against cyber threats (e.g., hacking).
Limitation of Liability: Our maximum liability is limited to fees paid for services.
Termination: Either party may terminate with 30 days’ notice. Unused retainers are non-refundable.
Governing Law: Governed by South Carolina laws. Disputes resolved by mediation.
Full Agreement: These terms supersede all prior agreements.